How to ride South Hokkaido Railway (Dōnan Isaribi Tetsudō) P
Operator-wide facts from South Hokkaido Railway (Dōnan Isaribi Tetsudō)'s own pages; individual lines and stations can differ.
IC cards (Suica etc.)Not accepted P
Credit card touchNot confirmed
OperationOne-man train Pワンマン: the driver collects fares
Where you payOn board P
Change on boardChange machine P
Delays & suspensionsLive status →Shown on the top page in Japanese and English
Step-free accessStation list →PWheelchair users can board or alight only at Hakodate, Goryōkaku and Kikonai. Kikonai has stairs: staff help only if the wheelchair folds and you can manage the stairs yourself with handrails, so a same-day Shinkansen connection there may not work.
IC cards and payment in detail
IC cards (Kitaca, Suica etc.) cannot be used on this line. Buy a paper ticket or pay cash on board. P
当社線は交通系ICカードでご乗車いただくことはできません
Getting on
At stations with a ticket machine (Goryōkaku, Nanaehama, Higashi-Kunebetsu, Kunebetsu, Kiyokawaguchi, Kamiiso, Kikonai), buy your ticket before boarding.
The machines take cash, credit cards, code payment and e-money; for single tickets and the one-day ticket only ¥1,000 notes are accepted.
From Hakodate, buy the ticket at JR Hakodate Station (there is a machine for trips onto this line).
Getting on
At stations without a ticket machine, or where it cannot be used, take a numbered ticket (整理券 seiriken) when you board and have coins ready.
Moheji, Izumisawa and Satsukari have agents selling tickets from that station; if no one is there, take a numbered ticket and pay when you get off.
Wheelchair assistance
Wheelchair users are accepted only when boarding or alighting at Hakodate, Goryōkaku and Kikonai (not Nanaehama–Satsukari); call head office by 17:00 the day before, also when transferring from another company. Same for other help with boarding. Office open weekdays 9:00–17:00. For Hakodate–Goryōkaku, ask JR Hokkaido. Tel. 0138-83-1977
Passes valid on South Hokkaido Railway (Dōnan Isaribi) 4P
Day passes, regional passes and special tickets that include South Hokkaido Railway (Dōnan Isaribi), cheapest first. Prices and rules change: check the official page before you buy.