How to ride Tenryu Hamanako Railroad (Tenhama Line) P
Operator-wide facts from Tenryu Hamanako Railroad (Tenhama Line)'s own pages; individual lines and stations can differ.
IC cards (Suica etc.)Not accepted P
Credit card touchNot accepted PVisa, Mastercard etc. contactless
OperationOne-man train Pワンマン: the driver collects fares
Where you payOn board PCash only on board
Delays & suspensionsLive status →Japanese; shows delays of about 30 minutes or more
Step-free accessSome stations · Station list →PPer-station table: 17 of the 39 stations can be entered by wheelchair (ramp or level), others have stairs only or narrow entrances; slopes other than the marked wheelchair ramps are steep, so bring a helper. Accessible toilets at Enshu-Mori, Tenryu-Futamata and several other stations.
IC cards and payment in detail
No transport IC cards (Suica, TOICA, manaca etc.) on the Tenhama Line. Tickets at stations and fares paid on the train are cash only. P
Board the one-man train through the nearest door (people getting off have priority at the front door).
Take a numbered ticket (整理券 seiriken) as you board, even if you already have a ticket or commuter pass. Without one you may be charged the fare from the train's starting station.
Have cash ready: IC cards and card payment cannot be used.
Getting off
At Kakegawa and Shinjohara, hand your ticket, numbered ticket and fare to the station staff.
At Enshu-Mori, Tenryu-Futamata, Kanasashi and Mikkabi, pay the station staff while the station is staffed (daytime only); outside those hours pay on the train as at unstaffed stations.
Wheelchair assistance
Several stations are hard or impossible to use in a wheelchair, and older cars have no wheelchair ramp. Call the sales section (営業課) by the day before you travel; staff then help you on and off at the platforms. Most stations are unstaffed; Kakegawa and Shinjohara are staffed all day, Enshu-Mori, Tenryu-Futamata, Kanasashi and Mikkabi in the daytime. Tel. 053-925-2276
Day passes, regional passes and special tickets that include Tenryū Hamanako Railroad, cheapest first. Prices and rules change: check the official page before you buy.