Since 14 March 2026 Suica works at every station on both lines (Shinano Railway Line Karuizawa–Shinonoi and Kita-Shinano Line Nagano–Myōkō-Kōgen), as do the other nationwide IC cards (Kitaca, PASMO, TOICA, manaca, ICOCA, PiTaPa, SUGOCA, nimoca, Hayakaken), Mobile Suica and the Nagano-area KURURU card. Karuizawa and Ueda have Suica ticket gates; the other stations have stand-alone IC readers. IC fares are slightly cheaper than paper tickets (charged to the yen). The stations are part of JR East's Greater Tokyo Suica area: you cannot ride with Suica from Shinano Railway into another Suica area (e.g. Niigata) or onto the JR Koumi and Iiyama lines outside the area; buy a ticket for the whole trip instead. Top up with cash at the new ticket machines; Suica cards are sold at Karuizawa, Komoro, Ueda, Yashiro, Nagano (Shinano Railway ticket office) and Toyono. P
しなの鉄道全線全駅で「Suica」、「Suica」と相互利用を行っている他の交通系 IC カード、地域連携 IC カード「KURURU」なども、ご利用いただけるようになります。
Getting on
With Suica or another nationwide IC card (or KURURU): touch the reader before you go to the platform. Karuizawa and Ueda have IC ticket gates; other stations have stand-alone IC readers.
Changing at Komoro between Shinano Railway and the JR Koumi Line: touch the stand-alone IC reader on the transfer footbridge.
Without an IC card: buy a ticket at the ticket machine (or at the ticket window at Karuizawa, Komoro, Ueda, Yashiro, Nagano or Toyono). Shinano-Oiwake, Hirahara and Furuma have no ticket machine. Ticket windows and machines do not take credit cards.
Going beyond the Suica area (e.g. onto the JR Koumi or Iiyama lines): buy a paper ticket for the whole trip before you ride.
Getting off
With an IC card: touch the gate or the stand-alone IC reader at your destination; the fare is deducted automatically.
With a digital discount ticket (free pass): show the ticket's in-use screen to the station staff.
Wheelchair assistance
Shinano Railway Customer Center: 0268-21-3470 (weekdays 8:30–17:30; Saturdays, Sundays and holidays 9:00–12:00 and 13:00–17:00). Stations with elevators: Karuizawa, Naka-Karuizawa, Komoro, Shinano-Kokubunji, Ueda, Sakaki, Togura, Chikuma, Yashiro, Yashiro-Kōkō-mae, Shinonoi, Kita-Nagano and Toyono. New trains with toilets are being introduced since 2020; some older trains still have none. Tel. 0268-21-3470
Day passes, regional passes and special tickets that include this line, cheapest first. 1 of them are sold only to foreign visitors. Prices and rules change: check the official page before you buy.
Valid only between the stations named; outside that stretch you pay the fare. Stretches marked “unofficial source” come from Wikipedia or travel sites, and “estimated from the official map” ones were read off the issuer's map image, not its text: check the official map before you buy.
Suica area: Greater TokyoSuica and the other nationwide IC cards (PASMO, Kitaca, TOICA, manaca, ICOCA, PiTaPa, SUGOCA, nimoca, Hayakaken) 1 of 8 stations estimated from the official map
7 stations are not in the IC areas we have; check at the station.
Passengers per day: people boarding and getting off on an average day, all operators at the station counted once each (MLIT station passenger data S12).